The NHS in London is very busy as coronavirus infection rates continue to be high, but we’ll help you get urgent care when you need it. 

Most consultations are over the phone and via video. This is for everyone's safety. We will assess your situation and invite you into the practice if needed. We can arrange same-day appointments if you need urgent care but please don't visit without an appointment. Appointments will be held in the best way to keep you safe from Covid.  

You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms.

Please remember that 999 and A&E are for emergencies. 

Please help reduce infections, protect the NHS and keep each other safe by following the latest rules.  

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If you are aged 70 and over or are clinically extremely vulnerable (high risk) and have not been contacted about having your first vaccine, please contact your GP for a COVID-19 vaccine. 

If you are a frontline health and social care worker, please book on the national booking system or using the staff booking system applicable in your organisation.

If you are aged 56-69 please book onto the national booking system for a list of vaccination sites or wait to get a letter from the NHS or be contacted by your GP.

If you are aged 16-64 and clinically vulnerable (moderate risk) or you are in receipt of a carer’s allowance, or if you are the main carer of an elderly or disabled person whose welfare may be at risk if you fall ill, we are vaccinating people in this cohort, but please wait for your GP or council to contact you.

The NHS is prioritising vaccinating people who experts have agreed will benefit the most. We will let you know when it is your turn. Please see here for advice. 

There is comprehensive information, guidance, and answers to questions, including vaccination information for frontline health and social care staff, carers and clinical vulnerable (moderate risk) at COVID-19 Vaccination programme | East London Health & Care Partnership (eastlondonhcp.nhs.uk)

(updated 19/03/2021)

Cedar Practice, GP surgery in Hackney, looks after the day-to-day care of patients. Our aim is to give patients more control over their health and wellbeing. 

New patients welcome.

March 2021

The COVID-19 Vaccine is available 

• Covid-19 vaccination centre located on site at John Scott Health Centre.

• We will contact eligible patients to make an appointment. 

• Free transport is available - just let our reception know you need transport.  

• Please be aware that you should receive an invite for this vaccine via your GP surgery only. This will be by text and/or a telephone call.

• A warning of vaccine scam phone calls and emails - scammers are using the rollout of Covid-19 vaccine to try to con people out of money and elderly people have been targeted. Please DO NOT provide any personal data or bank details to anyone claiming to be from the NHS - we will NEVER ask you for these details. 

• Pfizer vaccination patient information leaflet

• Should I have the Covid-19 vaccine? An informative leaflet 

• Please see below for a helpful video from our one of GP colleagues at Spring Hill Practice with information regarding the COVID-19 vaccination.

• Appointments: The practice offers telephone appointments, face to face appointments and online appointments.  To book an appointment using our online service visit via Online Consult. A GP will respond to your email request within 48 hours.

• City and Hackney Duty Doctor - 8 am - 8 pm GP Appointments. Speak to our reception team if you would like a weekend or evening appointment. 

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• We are offering a free flu vaccination to all over 65s and under 65s with particular long-term health conditions and to those who are pregnant. From 1st December 2020 we are now offering the vaccination to all patients over 50. Please contact reception to check if you are eligible and to book an appointment with the nurse. More information about the flu vaccination can be found here: Flu Information and FAQs 2020

• If you have a minor ailment, you may be able to receive treatment from a local pharmacy for free. This scheme is called Health First Pharmacy. Please see this leaflet for more information on the service and the groups of patients who are eligible. Health First Pharmacy Scheme

• Please see a list of pharmacies that will be open over the Easter Bank Holiday weekend (Friday 2nd April - Monday 5th April) - Easter 2021 Bank Holiday Pharmacy Opening Times

• Stressed? Worried? Feeling down? Self-refer for counselling: Telephone: 020 7683 4278 / Website: https://talkchanges.org.uk/

  - New Freephone number for the mental health crisis line: 0800 073 0006

  - Derman (Turkish, Kurdish) Telephone: 07956 495427 (Mon-Fri 9.00 – 13.00) / Website: www.derman.org.uk
   
  

  - Bikur Cholim (Haredi, Orthodox Jewish)  Telephone: 020 8800 7575 / Email: l.chontow@bikurcholim.co.uk
   
  

  - Mind (African, Caribbean Heritage) Website: www.iriemind.org

• NHS Blood and Transplant is now urgently appealing for people in North East London to donate convalescent blood plasma. If you’ve had coronavirus, please offer to donate by calling or 0300 123 23 23 or visiting the www.nhsbt.nhs.uk website.

  

• CQC Rating 2019: Summary Ratings 2019    Note:  Re-validated as 'Good' January 2020

• Smokefree Hackney is the stop smoking service for people who live, work or study in Hackney.

  How to access Smokefree Hackney

  Anyone can refer themselves or someone else to the stop smoking service via the Smokefree Hackney website  https://www.smokefreehackney.org/referral or they can call Smokefree Hackney on 0800 046 9946 or email them at Smokefreehackney@nhs.net

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• Find our more about your urgent referral Your urgent referral - Cancer Research UK

• How to manage ear wax build up without seeing a nurse or GP - Advice for patients re: self-care for wax in ears

• Cervical screening recommended every 3 years; if you are concerned please speak to our nurse - Cervical screening information 
  

• Money Matters? - Hackney Council offer a guide to debt, work worries and benefits entitlements

• Find a food bank here

• We want to hear what we are doing well - leave a review on the NHS Choices website https://www.nhs.uk/Services/GP/Overview/DefaultView.aspx?id=44480

• Other useful information

- To find more information about available NHS services in London, visit https://www.myhealth.london.nhs.uk/services

- Practice_Statement_of_intent.pdf

- Free Internet Access in Hackney

- NHS_England_Annual_Report_and_Accounts_2017-2018.pdf

Friends and Family Test

• The NHS Standard Contract for 2014/2015 requires that providers of NHS-funded services undertake the Friends and Family Test (FFT). The FFT offers patients of NHS-funded services the opportunity to provide feedback about the care and treatment they received. We are asking patients how likely it would be that they would recommend the service they have received from us to their friends and family.

In order to participate, your Review can be submitted either by the 'Have your say - Friends & Family Test' link or via the link below

https://www.iwantgreatcare.org/gpsurgeries/cedar-practice-john-scott-health-centre/reviews/new

FFT Results - February 2021

Jan21

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